With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Microsoft Intune is a cloud-based enterprise mobility management (EMM) service that helps enable your workforce to be productive while keeping your corporate data protected. Intune integrates closely with Microsoft Entra ID for identity and access control, and Azure Information Protection for data protection.

Key Features of Microsoft Intune:

Device Management: Manage and protect your organization's devices, including iOS, Windows, and Android platforms. This includes configuring device security, compliance policies, and access rights.

App Management: Assign, manage, and protect apps within your organization. This includes configuring apps, protecting app data, managing app policy assignments, and implementing app security rules.

Security and Compliance: Ensure that your organization's devices and apps comply with security policies and regulations. This includes setting up compliance policies, conditional access, and endpoint security.

Integration with Other Services: Intune integrates with other Microsoft services such as Microsoft Endpoint Manager, Configuration Manager, and ServiceNow for a comprehensive IT management solution.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineering, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.